General

 

All orders are subject to handling and freight. We estimate shipping costs based on geographical location and box dimensions. Terms on most of our orders are pre-pay and credit card orders will be authorized before being released from the warehouse. We invoice the day after shipping and only charge for the actual lamp price plus the amount our shipping company charges us – usually FedEx or UPS.

Prices subject to change without notice. 

Warranty

Seascape Lamps warrants the materials & workmanship of fixtures that are placed in normal conditions and properly installed for a period of ONE YEAR from date of purchase. This applies to original purchaser.
LED components used by Seascape Lamps are covered separately by their respective manufacturer’s guarantee and terms.

Defective Items

We hope you receive your order just exactly as you wanted, along with all the necessary hardware. Just let us know if there is any problem with your order and we will try our very best to make it right. You have 5 days after receiving your order to let us know of defective merchandise or any shortage without any penalties.  Here are the steps to take if your order is received damaged:

1. Take several photos if possible.

2. Call the shipping company and Seascape Lamps, Inc. 800.444.0233 so we can file a claim and replace or refund quickly.

3. If package is not taken back by shipping company, keep contents until inspected by shipping company, usually up to a week. 

Seascape Lamps is not responsible for any labor costs incurred for the installation or reinstallation of any of its products. In all events Seascape Lamps liability will be limited to no more than the purchase price paid for the product.

Privacy Policy

Last updated: May 24, 2019

Seascape Lamps, LLC, owns and operates https://seascapelamps.com/ (the “Site”) and is committed to keeping site visitors’ personal information accurate, confidential, private, and secure. This page will inform site visitors of our policies regarding the collections, use, and disclosure of information on the Site.

By using the Site you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using the Site, we may ask you to provide us with information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other promotional information. Seascape Lamps may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Seascape Lamps does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties. Personal information is not sold to other companies or vendors, or shared with any other businesses.

Information We Collect:

  • Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies, you may not be able to utilize the features of the Service to their fullest potential.
  • Voluntarily provided information which may include your name, address, phone and email address.
  • Automatically collected information such as IP address, device address and type, web browser, etc. We also track visitor information for social media in order to provide better and more relevant service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

No credit card information is collected through our website, only quotes are submitted. Payment and shipping details are discussed between Seascape and the buyer.

Children Under 13

Seascape Lamps does not knowingly collect personal identifiable information from children under the age of 13 without parental consent. If such information is inadvertently collected, we will immediately take the steps necessary to ensure the information is deleted from our system’s database.

California Privacy Rights

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information. You may request and obtain from us once a year, free of charge, information about the Personal Data, if any, that we disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, please write us at:
PO Box 810, Freedom, CA 95019.

Security

The security of your Personal Information is important to us. Remember that no method of transmission or storage is 100% secure. Seascape Lamps will endeavor to take every precaution to maintain procedural and technical security. We use a Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Updates and Changes to Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and we encourage you to check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, and by placing a prominent notice of the change on our website.

Links to Other Sites

This Site does contain links to affiliate and other websites. Seascape Lamps does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. We encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy applies only and solely to the information collected on our Site.

Unsubscribe or Opt Out

All users and/or visitors to our Site have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to sales@seascapelamps.com. If you wish to unsubscribe or opt­out from any third party websites, you must go to that specific website to unsubscribe and/or opt­out.

Contact Us

If you have any questions or concerns about this Privacy Policy related to our Site, please contact us at the following email or telephone number: (800) 444 – 0233